Our promotion types and main conditions
Our casino promotions feature welcome offers, bonuses on deposits, free rounds, cashback and usual rewards for active customers. Every offer has its own value, qualifying games and wagering conditions, so we make the key terms visible before you decide whether to claim it. The precise bonus may vary according to the payment method, player account condition and promotion period listed in our offer details.
Among new online casinos Canada customers can weigh up, our New brand focuses on clear conditions and practical rewards. We may credit a deposit match at a percentage of your opening deposit, while complimentary spins may be linked to a single chosen slot or a named games library. We normally calculate cashback from eligible losses over a set time frame and credit rewards for loyal players according to each customer’s activity tier.
What each promotion includes
Our sign-up package is intended for qualifying new customers and may combine a deposit bonus with free spins. Bonuses on deposits award you a specified amount when you fund your account with a eligible deposit. With bonus spins, you receive a set number of spins on qualifying games, although any resulting winnings must meet the offer’s wagering condition. Cashback returns a percentage of qualifying net losing total, while no-deposit rewards can include a small balance of bonus funds or a limited number of free spins without a deposit.
| Promotion | What we offer | Main condition |
|---|---|---|
| Welcome offer | A deposit match, free spins or a combined reward | New customer status, minimum deposit where stated and a time limit |
| Deposit bonus | A percentage of an eligible deposit | Use the qualifying payment method and meet the deposit threshold |
| Free spins | A set number of spins on selected games | Play the eligible slot and meet the stated wagering requirement |
| Cashback | A percentage of qualifying net losses | Use during the promotion period and meet any turnover threshold |
| Loyalty reward | Points, bonus credits or tier benefits | Qualifying activity and the required account tier |
The values shown in promotional materials are the ones that apply unless our offer page states otherwise. We can change or cancel an offer before its end date, provided the published terms allow the change. We keep balances of bonus funds apart from your cashable balance, and the related bonus sum becomes available for withdrawal solely after you complete the wagering requirement.
Eligibility and account rules for our offers
To claim a promotional offer, you need a verified account, legal age and access from an approved jurisdiction. We may ask for documents for verification before we activate a reward or permit a withdrawal. Account holders must provide accurate personal information, and our terms limit each person, household and payment method to the same account where repeated accounts are prohibited.
Certain offers apply solely to defined countries, customer segments, payment options or chosen games. If a promotion excludes a payment option, a deposit made with it does not qualify, and bonus funds cannot be transferred between accounts. We also apply regular account rules, including deposit limits, withdrawals and betting activity. These controls help us keep payments accurate and protect customers from unintended account sharing.
Details worth checking before you claim
- Check the minimum deposit, qualifying payment method and bonus percentage.
- Confirm the wagering requirement, maximum bonus amount and withdrawal cap.
- Review the expiry date, eligible games and any maximum bet limit.
- Make sure your account is verified before you request a withdrawal.
Unless the promotion page clearly allows it, our promotions cannot be accompanied by other bonuses. When this order applies, wagers made with the bonus balance count first, followed by wagers spending any eligible real-money balance. If you submit a withdrawal request before completing the playthrough requirement, we may remove the relevant balance of credited bonus funds under the published terms.
How we apply bonuses to your account
Once you accept an offer, the reward is added to the relevant bonus tab of your account. We normally activate a deposit bonus after processing the deposit that qualifies. Bonus spins are posted to the eligible game, and cashback is calculated after the period of the promotion ends or according to the calculation schedule stated in its terms.
We hold your withdrawable balance and balance of credited bonus funds individual. Betting may use either balance where our rules allow it, but the contribution of each balance to wagering is set out in the offer terms. As you play, we subtract qualifying bets and convert any finished bonus value according to the disclosed rule. A wagering condition of 30x, for instance, means the total wagering amount must reach 30 times the eligible bonus balance.
Maximum win and maximum limits on bets may apply to certain promotions. If a game or a bet size falls outside the permitted range, that play may not count toward wagering. We show your outstanding requirement within the account, although it can fluctuate slightly during processing of a game session.
Our online casino games and their bonus features
You can locate slot games, table titles, real-time dealer titles and chosen games with jackpots in our games library. Game availability can change according to the account and jurisdiction. Our slot games can contain expanding symbols, free spins, multipliers, cascading wins or bonus buys, while table titles have fixed or adjustable stakes. Live casino games pair a streamed table result with on-screen betting controls, and every game publishes its own rules.
| Game category | Common features | Promotion notes |
|---|---|---|
| Slots | Free spins, multipliers, bonus rounds and progressive jackpots | Free-spin offers can be limited to selected titles; jackpot games may have separate wagering rules |
| Blackjack | Dealer draw rules, insurance, splitting and doubling down | Side bets and bonus features may count at a different wagering rate |
| Roulette | Straight, combination, colour and number bets | Some roulette bonuses exclude certain bets or high-risk wagering |
| Live dealer games | Real-time tables, varied limits and optional side bets | Promotion eligibility and contribution rates depend on the specific live title |
| Jackpot titles | Contributing prize pools and prize-trigger events | Maximum bet conditions can apply while a promotional balance is active |
Game availability, minimum stakes and promotion contribution rates are shown in our rules of the game. We use independent random number generation for our digital games, and real-time dealer outcomes are handled through the procedures disclosed for every table. Bonus-in-game features form part of every game’s design, whereas promotional rewards remain governed by our separate terms of the offer.
Our approach to responsible play
We provide account tools for limits on deposits, loss limits, playtime reminders and self-exclusion. You can ask for a cooling-off period or close your account, and our customer help team can help you adjust your limits. Promotion claims do not affect access to these controls, and completing a wagering condition does not require you to continue playing.
We do not present a bonus as a guaranteed source of income, and wagers can lose value. Select a budget prior to playing, keep payments in and payouts out apart from essential household expenses, and use only funds you can afford to lose. Our player support team can explain bonus terms, transaction status and player-account tools, but it cannot provide financial advice or predict results.
At our casino, promotions are designed to give you more ways to play your chosen games, not to rush your decisions. Watch the terms, pick solely the offers that fit your account and play inside your personal limits.
